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Coffee Blog

The latest news and stories from the Strong Vend team.

Strong Vend receives prestigious ISO accreditation!

Strong Vend has had its immaculate business procedures recognised with the brand new ISO 9001:2008 accreditation.

ISO 9001 is the internationally recognised standard for Quality Management Systems (QMS). It provides companies with a tangible framework and structured set of principles that ensures a sensible and clear approach to the management of business activities to consistently achieve customer satisfaction.

ISO 9001 accreditation recognises a very high level of achievement. It recognises excellence across the following fields:

  • customer focus, leadership;
  • involvement of the public;
  • ensuring a process approach;
  • a systematic approach to management;
  • a factual approach to decision making;
  • mutually beneficial supplier relations;
  • continuous improvement.
  • Strong Vend has held ISO 9001accreditation since 1995, however this year, the quality standard the company carries has been upgraded to the newly introduced 9001:2008 accreditation which came into force as of November 14th 2008. As an ISO 9001:2000 quality standard company, Strong Vend submits to yearly external audits performed by NQA. During this year’s audit, Strong Vend received a recommendation for renewal and an upgrade to the new quality standard ISO 9001:2008.

NQA auditors are not a small one man band auditing firm, but an internationally recognised organisation working in over countries across the globe. They continue to be the UK’s leading assessment, verification and certification body.

Strong Vend’s Steven Booth said, ” This is a fantastic achievement for Strong Vend and a great vindication of the business principles we have, as a team, strived to achieve. Strong Vend is highly committed to bettering itself as a company year-on-year so that our customers continue to enjoy the highest possible level of customer satisfaction. We’re all very proud of what we have accomplished.”

Strong Vend is highly committed to continuing to improve standards across every field of its operation, from the delivery of its bean to cup coffee machines to impeccable customer service.

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