Strong Vend receives prestigious ISO accreditation!
Strong Vend has had its immaculate business procedures recognised with the brand new ISO 9001:2008 accreditation.
ISO 9001 is the internationally recognised standard for Quality Management Systems (QMS). It provides companies with a tangible framework and structured set of principles that ensures a sensible and clear approach to the management of business activities to consistently achieve customer satisfaction.
ISO 9001 accreditation recognises a very high level of achievement. It recognises excellence across the following fields:
- customer focus, leadership;
- involvement of the public;
- ensuring a process approach;
- a systematic approach to management;
- a factual approach to decision making;
- mutually beneficial supplier relations;
- continuous improvement.
- Strong Vend has held ISO 9001accreditation since 1995, however this year, the quality standard the company carries has been upgraded to the newly introduced 9001:2008 accreditation which came into force as of November 14th 2008.As an ISO 9001:2000 quality standard company, Strong Vend submits to yearly external audits performed by NQA. During this yearâ€™s audit, Strong Vend received a recommendation for renewal and an upgrade to the new quality standard ISO 9001:2008.
NQA auditors are not a small one man band auditing firm, but an internationally recognised organisation working in over countries across the globe. They continue to be the UKâ€™s leading assessment, verification and certification body.
Strong Vendâ€™s Steven Booth said, â€œThis is a fantastic achievement for Strong Vend and a great vindication of the business principles we have, as a team, strived to achieve. Strong Vend is highly committed to bettering itself as a company year-on-year so that our customers continue to enjoy the highest possible level of customer satisfaction. Weâ€™re all very proud of what we have accomplished.â€
Strong Vend is highly committed to continuing to improve standards across every field of its operation, from the delivery of its bean to cup coffee machines to impeccable customer service.